Find the return form here –> Click here 

Returns are accepted if returned within 30 days after your order has been received in exchange for Kopa Arena Store Credit only. Only clothes that are unworn unaltered, unwashed and in its original packaging with returns label still attached can be returned/exchanged.

For exchanges, kindly indicate the new size/color you’d like to exchange with in the return form. If the item requested is not available in stock, we will have to give you store credit instead.

If you’d like to exchange to a different item altogether, we will first refund you in store credit and you may place a new order for the item. Sale and markdown items are also non-returnable and non exchangeable.

If you are unsure of the eligibility of returns of your product, please contact our team at playfootball@kopaarena.com.

We do reserve the right not to allow the return of products or refund of any transactions although the condition above is met.

You may obtain a blank consignment form from the Pos Laju counter and fill it up accordingly. Then, email us a photo of the receipt and we’ll reimburse the amount accordingly to your store credit.